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Boost Customer Retention

Show Loyalty to Your Users

When customers are buying from you, don’t you think you should offer some loyalty gifts to them so that they can enjoy their shopping even more? One such way of showing the love for your customers is to give them exclusive offers. It’s not like customers are always visiting your website. So, how are they going to know about the discounts and offers? You have to send them notifications in a tactful way. Things become even better when you send personalised notifications to your customers.

For an instance, you can offer your customers a special discount on their respective anniversaries or birthdays along with a good wish message. This is surprisingly a very effective way to boost the customer retention rate.

Use Social Media Platforms Tactfully

Technology is booming on each passing day and in today’s tech-savvy era, you are not unaware of the immense popularity of various social media platforms. People from different parts of the world are staying connected to each other through these social media platforms. Now, what you can do is to promote your brand tactfully on this huge platform reaching a vast audience at a time! If you properly use this, staying connected with your customers and interacting with them become smoother and efficient. More importantly, using such social connections along with easy integration of shareable things, your brand becomes popular among the friends of your customers. This is undoubtedly an impressive way to augment the conversion rates.

Communicate Efficiently

While communicating with your customers, be a bit careful so that it doesn’t sound like a “spam”! An effective way to communicate with your customers is – ‘push notification’. However, try to add a little bit flavour of personalisation with your notifications. Otherwise, users are simply going to ignore your push notifications thinking of it as a spam. Moreover, be a bit judicious about the time of sending push notifications.